REFUND AND RETURNS POLICY

At Mahakali Bijuli Bhandar,we aim to provide high-quality electrical products and reliable service.Please read our refund and return policy carefully before making a purchase.

1. RETURN ELIGIBILITY

Returns are only accepted for defective or damaged products.Items must be unused,in original condition and packaging.Return requests must be made within a reasonable time after purchase with valid proof of purchase.

2. NON-RETURNABLE ITEMS

Products that are used,damaged due to customer handling,or not in original packaging are not eligible for return.Certain electrical items once installed or used cannot be returned for safety reasons.

3. REFUNDS

Refunds are only provided for approved returns of defective or damaged products.Once the item is inspected and approved,the refund will be processed through the original payment method within a reasonable time.

4. EXCHANGES

We replace items only if they are defective or damaged.Customers can contact us for exchange requests with valid proof of purchase.

5. SHIPPING RETURNS

Customers are responsible for returning items to our store in Dhangadhi.Return shipping costs are not refundable and any damage during return shipping is not our responsibility.

6. CONTACT US

For any questions regarding refunds or returns,please contact Mahakali Bijuli Bhandar directly or visit our store in Dhangadhi for assistance.